Build and ship user-facing features for a nationwide utility billing platform, partner with support to
reduce production issues, and run AI-focused R&D spikes to automate ticket triage.
Served as solution consultant for a telecom fiber catalog, advising on configuration workflows and
delivering enhancements through an in-house product catalog tool (PCAT).
Led the "Journey" Agile squad responsible for storefront flows, coordinated delivery plans,
communicated progress to business stakeholders, and mentored analysts on technical impacts.
Acted as proxy Product Owner for a digital sales stack, curated and prioritized the backlog, and
coordinated a "Fastrack" strike team to push incremental features into production.
Split time between L3 production support and L1 feature delivery for a European commerce program, owning
incident response, client communications, and iterative enhancements.
Built an in-house inventory and social presence tooling stack for a retail brand, enabling unified
product,
Facebook, and Instagram management from one LAMP dashboard.
Led multiple B2B portals covering inspection workflows, marketing automation, and multi-location
analytics;
delivered Azure SSO, Google My Business integrations, and secure VPN-backed data access.
Delivered new web features and REST APIs for event management and SMB marketplace products, provided
production support, and experimented with ELK-based monitoring.
Co-created a suite of niche marketplaces covering crafts, jobs, education, fashion, and general retail,
handling both front-end and back-end delivery for each vertical.
Delivered an employee management suite (attendance, payroll, tasks) and multiple commerce builds for US
and Indian retailers, including API layers for Android apps.
Migrated legacy Access accounting databases to SQL Server, built payroll and cost-management desktop apps,
developed an automated email notification system, and managed physical servers hosting the application
with JDBC connections.
Maintained existing Visual Basic systems for a nationwide manufacturer.